Your Privacy Matters to Us

Privacy Policy

At Eye Consultants, we are committed to protecting your privacy and ensuring that your personal information is handled with the highest level of confidentiality and care. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

Information We Collect

We may collect personal information in the following ways:

• Contact Forms & Appointment Requests: When you fill out forms on our website, we may collect your name, email address, phone number, and any other details you provide.

• Patient Portals or Online Payments: Information related to your health, billing, or insurance may be collected through secure third-party platforms we use to manage patient care.

• Cookies & Usage Data: We may collect non-personal information such as IP addresses, browser type, referring/exit pages, and usage patterns through cookies to improve your website experience.

How We Use Your Information

Your information may be used to:

• Schedule appointments or respond to inquiries

• Send confirmations, reminders, and updates about your care

• Improve our website and user experience

• Send promotional emails or newsletters (only if you’ve opted in)

We will never sell, rent, or share your personal information with third parties for their marketing purposes.

SMS & Mobile Messaging Privacy

If you provide your mobile phone number to us, you consent to receive SMS (text message) communications from us in accordance with this Privacy Policy.

How We Use Mobile Numbers

Mobile phone numbers collected through our website, forms, or other communications are used solely for the purpose of providing relevant communications to you. We do not sell, rent, share, or distribute mobile phone numbers to third parties for marketing or promotional purposes.

Purpose of SMS Communications

SMS messages may include, but are not limited to:

• Account notifications and service-related updates
• Appointment reminders or alerts
• Important business or operational updates
• Promotional or informational messages, if you have opted in

Message Frequency

Message frequency may vary depending on your interaction with us, your account activity, or the type of messages you have opted to receive.

Message & Data Rates

Standard message and data rates may apply based on your mobile carrier and service plan.

Opting Out of SMS Messages

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications unless you re-enroll.

Data Security

We take your privacy seriously. All information submitted through our website is protected using secure, industry-standard protocols. Any data we store is safeguarded against unauthorized access, loss, or misuse.

Third-Party Services

Our website may include links to third-party platforms (such as payment processors, CRM systems, or educational resources). While we work only with reputable partners, we are not responsible for the privacy practices of those sites.

Your Choices

You may request access to your data, correct or update your information, or ask for your data to be deleted by contacting us directly. You may also opt out of email communications at any time using the unsubscribe link provided.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy regularly.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

Eye Consultants
509-484-5710
info@eyeconsultantsnw.com

Last updated: April 2025